Sarah Guy

SOCAP Australia, located in Bondi Junction, is the leading organization for consumer affairs professionals in Australia and New Zealand, facilitating connections, development, and training in the complaints management industry. They offer a range of membership benefits, including access to best practices, training programs at varying experience levels, and professional certification for individuals in the complaints sector. The organization hosts an annual symposium and various events aimed at enhancing customer service and complaint handling skills, led by insights from research partnerships, like those with Deakin University. SOCAP's commitment to advancing the field is evident through its educational resources and networking opportunities for its members. Generated from the website

Satellite Office in Bondi Junction, NSW, specializes in building and managing dedicated full-time offshore teams in the Philippines, offering businesses a way to scale efficiently while saving on staffing costs. With a focus on high-performance teams, they provide access to skilled talent across various key business functions, ensuring a people-first approach that emphasizes control and ongoing support for long-term success. Companies that partner with Satellite Office benefit from flexible scaling options, allowing them to adjust their workforce as needed without facing lock-in contracts or paying for unused capacity. Their infrastructure meets stringent global standards, and they are committed to delivering tailored solutions that align with their clients' goals, enhancing overall operational efficiency and customer satisfaction. Generated from the website