Unity4 Contact Centre Services and Technology

Unity4 is a prominent contact centre service provider based in Surry Hills, NSW, specializing in fundraising and telemarketing solutions for not-for-profit organizations. With a workforce of over 800 globally, they utilize a work-from-home model that enhances agent diversity, education, and experience, ensuring high-quality service delivery.

The company's proprietary technology, RapportCMS, integrates customer interaction with real-time insights, enabling effective management of fundraising campaigns across various communication channels. Unity4 prides itself on having a dedicated client account management team that combines technical expertise with practical knowledge to achieve optimal results for their clients.

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