Worst Hotel Experience Ever! PLEASE READ BEFORE YOU BOOK & WASTE YOUR MONEY!
8/9/2024
This hotel is quite frankly in deplorable condition. The hotel room we booked was simply disgraceful...
Ruby by Serain Residences
(7)
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9 Norfolk Ave
Queensland 4217
Ruby by Serain Residences is a hotel located in Nan, Queensland, Australia. The property offers a range of accommodations for guests looking to stay in the area. However, it has been reported that the hotel's condition may not meet expectations, and the check-in process can be confusing due to the lack of a reception area.
Guests have expressed dissatisfaction with the cleanliness and overall state of the rooms. While it aims to provide comfortable stays, visitors may want to consider these factors before making a reservation. Amenities and services offered by the hotel are not detailed, leaving potential guests with limited information on the experience they might have.
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Reviews
1.57 reviews
Worst experience ever!
7/18/2024
We booked a room here via Serain Residences, on booking.com, to say it was disgusting was an underst...
Very disappointing
11/25/2023
Incredibly disappointed in our apartment and our stay. Check-in was confusing as there is no recepti...
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