Calln
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CallN is a cloud-based automated call intelligence solution based in Melbourne, Victoria, designed to enhance workforce optimization, compliance, and customer experience. Their robust features include automated call transcription, sentiment analysis, and customizable call tagging, all aimed at delivering actionable insights from interactions between employees and customers.
The platform emphasizes regulatory compliance and risk management, providing tools to automate quality assurance processes while also facilitating targeted training for agents. With integrations that support major CRM platforms and a user-friendly interface, CallN aims to streamline communication and enhance overall business performance.
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