Causia
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Causia, located in North Melbourne, Victoria, specializes in providing industry-specific complaints quality and compliance management software, known as ComplaintsPro. With over 20 years of expertise in complaints management, this platform is designed to enhance efficiency and clarity across various industries including superannuation, banking, general insurance, food safety, and community services.
Powered by Salesforce, ComplaintsPro is recognized as Australia's first industry-specific complaints management system. It boasts ease of use, quick implementation, and minimal training requirements, making it a preferred choice for organizations seeking to improve their complaints management processes.
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