Changing Behaviours

Changing Behaviours is a consulting firm based in Collingwood, Victoria, dedicated to helping organizations achieve their customer experience transformation goals. Their approach combines expertise in customer experience management with a deep understanding of organizational culture and change.

Led by Dr. Damian Cotchett, a specialist in consumer and organizational psychology, the firm offers various services aimed at enhancing customer-centricity and realizing the benefits of transformational change. They emphasize collaboration and trust to ensure their clients can successfully navigate their unique challenges and deliver impactful results.

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