QPC

QPC, located in Mulgrave, Victoria, specializes in transforming complex data into clear, actionable insights that enhance operational efficiency and customer experience. Their services leverage real-time interaction data to empower agents, improve decision-making, and optimize performance across various customer service operations.

With offerings such as Tracxion, QPC provides comprehensive augmented datasets for analytics and reporting, helping businesses reduce average handling time, boost customer satisfaction scores, and elevate net promoter scores. Their focus on data-driven solutions positions them as a key player in the customer service technology landscape.

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