Verint
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Verint, located in Melbourne, Victoria, specializes in AI-driven customer engagement solutions, enhancing the efficiency of contact centers through innovative technologies like Intelligent Virtual Assistants and coaching bots. The company focuses on automating workflows to elevate customer experiences while delivering measurable ROI in a short timeframe.
With a commitment to improving agent capacity and performance, Verint's open platform supports organizations across various industries in streamlining their operations. Their solutions are designed to drive customer self-service, optimize business analytics, and foster a cohesive omnichannel approach to customer interactions.
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