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Tern Consultancy
Tern Consultancy Ltd, based in Wem, Shropshire, is a leading mystery shopping agency in the UK, established in 1989. With a dedicated team of over 20,000 mystery shoppers, researchers, and auditors, they offer comprehensive services across various sectors, including retail, hospitality, and financial services to enhance customer experiences.
The company provides evidence-based mystery shopping research, customer satisfaction surveys, and social media monitoring to help clients improve service quality and drive positive change. Their tailored approach ensures that clients receive insightful reports and dedicated support throughout the research process. Generated from the website
