Userlab

Userlab is a dedicated research company based in Newcastle upon Tyne, specialising in user testing and customer discovery research. They offer a range of services including usability testing, accessibility testing, and in-depth interviews to help organisations gain meaningful insights into their users' needs.

The team at Userlab prides itself on thorough research methods, ensuring that every aspect of user experience is examined. Their consultancy services also include customer journey mapping and ethnographic studies, allowing clients to design products that better align with user expectations.

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