Vetsec

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46a St Mary's Street
Ely, England CB7 4EY
+44 3338 000025
http://www.vetsec.co.uk

Vetsec offers a virtual veterinary receptionist service designed to improve the efficiency of veterinary practices by handling all incoming calls within three rings. By outsourcing call management, practices can book an additional 40 to 50 appointments per month, significantly reducing wait times and enhancing customer satisfaction.

The service also provides back-office support, including managing appointments and processing repeat prescription requests, allowing front-line reception staff to focus on delivering exceptional face-to-face service. Vetsec aims to create a professional public image for veterinary practices, even during peak periods, ultimately helping to increase turnover and alleviate stress for staff.

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