Forest Park Lawndale Funeral Home

6900 Lawndale St
Houston TX 77023
3 Reviews

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I just don't feel welcome there anymore. Not only do I not feel welcome, I feel sad…and a bit angry, but perhaps that is just part of my own grieving. I've been going there ever since I could remember & have always loved visiting. Have walked my dog(s) there on visits spanning the past 15 yrs. There's never been an issue. Was a bit surprised to be approached by someone on my last visit & abruptly told that it was not a public park but private property and they did not want me walking my dog there. Didn't offer his name & zipped off before I could think to ask questions. No mention of dogs on website. Had considered FP in making arrangements for myself. Price I was quoted was steep (over 3K), but hadn’t marked it off my list. Well, if I can’t bring my dog there, walk around/feel welcomed/safe, I certainly don’t want to “celebrate my life” there. We don’t all grieve the same ways. Some of us grieve by taking walks through the cemetery with their dog. Full review available on
Don't recommend. My story is way to long and complicated. They took way to long and were unprepared in our meeting. My father passed away and my mother had made some changes to what they had, big mistake. However, when we went to the meeting with them to clarify and bury my father they were not helpful. If my mother didn't have the contracts and paperwork with her I don't know what they would have been capable of doing. They probably would have said we had nothing.
What can I say to express the pity I have for their customers... I was trying to bury my Mother around the same time as Bud Adams was buried. I guess they were stressed and oblivious to the needs of any other customer. I presented with a burial policy that my Mother had bought years before and they said they did not have time to investigate the validity of the policy. The Funeral Director, Eric Matula, stated they would follow-up with the policy but I needed to pay in advance. I paid...and this is where their interest in our family ended. I was delegated to the Office Manager, Narde Macias-Davis and she stated that Forest Park Lawndale had no further obligation and/or interest in investigating the policy or its benifits to me. She instructed me that I would have to collect on the policy myself. Narda instructed their office assistant, Jennifer Gammon, to find out what information I would need to provide to the Funeral Director's Life Insursance Company (FDLIC) to collect on my own. (Jennifer is a decent human being following instructions from Narda) I followed instructions provided and the policy was cut in half and a 1099 was issued. What I did not understand was that the IRS considers this payment as income and has filed a 50% income and self employment tax burden that I must bear. Eric Matula never followed up on us or his promise to us... What has happened to me cannot be changed... I write these words as a warning for all that have burial policies and the responsibility that Forest Park takes in assisting the customer... They take no responsibility and never will... Why would they? That would require sensitivity... They only understand are only as good as your final payment. WORD OF CAUTION...DO NOT ALLOW FOREST PARK TO COLLECT FROM YOU IF YOU HAVE A BURIAL POLICY...FORCE THEM TO CONTACT THE PROVIDER... YOU WILL NOT REGRET READING THESE WORDS!!!
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