I'm another one that wanted to exchange a remote and had to wait 40 minutes.what happened to customer service?? Then it took another 10 minutes to prove I was a customer The line had four other...
- Mon: 8am-6pm
- Tue: 8am-6pm
- Wed: 8am-6pm
- Thu: 8am-6pm
- Fri: 8am-6pm
- Sat: 9am-2pm
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Once again I have to leave a crap review of TWC internet. I asked them to change my NAT type, after an hour on the chat service they said they could not change it. I am done! Back to AT&T I go,...
Omg they need more workers here on a Saturday. They had two out of 4 lines open. I just wanted to run in and exchange my defective dvr remote and I had to wait 40 mins to do so. That's so...
Note -- Whenever I call the Gastonia TWC store, my call is routed by an automated voice response system. In this day and age, you can never be sure where the person answering the phone is truly...