Scuttle Shuttle

I've used Scuttle Shuttle a couple of times and will be using it again next week. I've only experienced 5 star performance. Most recently, I couldn't find the day & time I needed via their...

We had a reservation for a teenager. We called and asked for a text to let us know they were there for pick up. They changed the pick up location and never notified us. When we called the manager...

Very disappointed. Was supposed to leave at 2:15 and it's currently 2:50 and we are still waiting to leave. Seems like they're waiting on people arriving late? why??????? we signed up for 2:15...

If you're expecting good customer service, look elsewhere. Highly disappointed. I'd recommend Uber or Lyft over these guys any day... Do not bother. Horrid.