Founded in 1957, GC Services is one of the oldest and leading providers of call center and collection services in the United States. The company offers customer care, debt collection, quality monitoring, work force management and back office processing solutions. It also provides business intelligence, revenue cycle management and mailing services. GC Services has a work force of more than 9,500 employees and serves the automobile, banking, retail and telecommunications sectors. The company is a member of the Direct Marketing Association, ACA International and Telecommunications Risk Management Association. GC Services utilizes the STAR software, which is a proprietary software that enables online recovery management.