kgb USA is an independent provider of directory assistance, operator services, and inbound customer service to the telecommunications industry. The company provides outsourced services through its call centers located throughout North America. The company s capabilities include: flexible rate plans and billing, real-time rate quotes, private-label branding, wholesale network services, no-activity reports, daily revenue and net commission reports and real-time validation. It also features low-cost directory assistance, a daily updated database and timely and instantaneous information. kgb USA maintains a location in Pheonix, Ariz.