You have the worst customer service. You have been billing me for months for over what I should have owed. Each time I called you tell me that if I pay the amount, you are requesting I will be all...
Optimum
(14)
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A full day of uninterrupted service would be a start!! You should offer some refunds for the amount of time we don't have service!
Common thieves. The day they raised my bill from 65-80 I cancelled. They still refused and attempted to deduct 80 from my credit card. I blocked the card so the way added 10 and made it 90!...
Is there a negative star? Spent over 2 hours trying to cancel service because they kept passing me around from rep to rep. Finally landed on a manager who insisted that I would get 2 months free...
Avoid Optimum at all costs. This has been the single worst customer service experience I've ever had--and I've already had to spend money fixing damage to my home caused by their installer. I...
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