Apple Oakridge

I like this Apple store because this mall isn't as busy as others in the Bay Area with Apple stores, although the store is still pretty busy on weekends. It's easy to pick up here. There are...

I had an issue with a used iPhone 16 Pro I bought still having a passcode on it. The employee here, Netti (sp?), saw me walk in, asked if I needed assistance, and helped immediately fix my issue...

When the Apple Store first opened, the stores were very inviting and staff seemed super helpful. Now, it feels like they are gatekeeping access. I came in for a warranty issue on my AirPods...

No apples in sight! My son was VERY disappointed. he would not stop crying. bad apples

This is hands down the only Apple store I'll go to. I've bad experiences at other locations, but this one is solid every time. I made an appointment and didn't have to wait long to be helped. I...