Sears Appliance Repair
100 Los Cerritos Mall
Cerritos CA 90703
Cerritos CA 90703
Opening HoursMon - Sun 5:00 am - 12:00 am
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Technician presented himself in a very professional manner, and handled the repair concerns of this household with aplomb.
The tech arrived on time. He was rude and argumentative the entire time he was here. For everything we asked him to do he started with there is nothing I can do about that. One problem he resolved anyway, even though he said there was nothing he could do about it, the other problem he blamed on the sears tech who originally installed the oven and refused to even try to look at it.
Alvin, the repairman, tech #0506071 did an excellent check on my Fridge, microwave and stackable washer and dryer. He even cleaned out the dryer vent which the previous three years the Sears technician did NOT!
I can't remember our technician's name, but he was very helpful. Not only did he fix my dryer but gave me tips about some other problems I was having with other appliances. He was pleasant and not stuffy and seemed to care about my business. Most of the time, I get people who rush through and only care to collect the money. I would go through Sear's again for an appliance issue.
never had a problem, great customer service! Fix it right the first time, all the technicians did a wonderful job!
Technician #0095968, service order 43490027 done on October 18. Tech was on time, to replace my blown speakers on my TV. He was very pleasant, replaced all my speakers, no mess when he left. Went over with me as to what he did. Even asked if I needed anything else done on under my maintenance plan. If I had the time, I would of taken him up on it. I do have some issues with a couple of my appliances that I keep putting off, plus It reminded me that I need to do my annual maintenance. A great experience with this technician, I was very happy with him.
THE GENTLEMAN THAT SHOWED UP WAS GENEROUS, PROFESSIONAL, AND CAREFUL ABOUT REMOVING PARTS AND PLACING THEM DOWN. I HAVE HAD OTHER REPAIRMAN FROM THIRD PARTY COMPANIES THAT HAVE NO RESPECT FOR WHERE THEY LAY THEIR TOOLS AND HOW ROUGHLY THEY LAY THEM. I HAVE ALWAYS BEEN PLEASED WITH SEARS AND HAVE NEVER BEEN DISAPPOINTMENT WITH REPAIRS TO MY REFRIGERATOR, WASHER, DRYER, AND STOVE.
A very knowledgeable service man did the annual maintenanceon our refrigerator, washer and dryer. On time and and gaveus a few tips to watch for with our dryer.
NICE, GOOD, CLEAN FAST AND WILL SEE IF IS NO A SHORT TERM REPARATION FOR THIS PARTICULAR CASE, I LIKE THE SERVICE AND HOW THEY TOKE ACTION
I have a warrenty and have been with out refrigerator for up to 2 months when the Repair person is scheduled to show up no show no call and when they do there complaing and don't no what the problem is and have an attitude
Fantastic service the tech arrived between the schedule time and serviced both of my Sony tv's and was very helpful explaining what service he was performing.