BAI Connect

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15301 Ventura Blvd
Sherman Oaks, CA 91403
+1 (818) 449-2626
http://www.baiconnect.com

BAI Connect is a leading provider of high-speed internet solutions in Sherman Oaks, CA, specializing in fiber-fast, symmetrical, and unlimited internet services for both residential and business customers. With over 20 years of experience in the multi-dwelling unit (MDU) market, they offer tailored internet, TV, and phone services designed to meet the unique needs of various sectors, including hospitality and events.

Renowned for their exceptional customer service, BAI Connect prides itself on a dedicated team that ensures seamless installations and reliable connectivity. Their commitment to quality is reflected in positive customer reviews, highlighting the professionalism and expertise of their technicians in delivering efficient solutions.

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Reviews

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4.0751 reviews
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Yoko L.
12/6/2025

Jeff V installed my fiber internet today and he was fantastic!! Super friendly, professional, and clearly experienced--he was thorough and did a ton of troubleshooting to make sure the setup went...

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Joshua W.
12/27/2025

This is a terrible ISP and no one should give them their business. The #1 issue is that if you ever have a problem with your internet that requires anything more than merely restarting your modem...

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Imml K.
12/9/2025

I work in IT and this is the worst I've seen a company operate. There is a minimum 40 minute wait when you call, they take a day to respond, they make you jump through as many hoops to solve an...

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Michael T.
11/25/2025

Don't believe the reviews. BAI Connect is bar none the worst ISP I've encountered - far worse than XFinity, Spectrum, AT&T, Sonic, Frontier, etc. Their technical team does no have a direct...

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Zach A.
1/28/2025

BAI Connect took my condo building's business, then refused to upgrade us. My condo building got fiber internet installed with BAI Connect instead of one of the big companies like Frontier or...

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