Fantastic, over the top super service! I usually dread going to banks,but these folks made my day and then some. Helpful, friendly, everything you could ask for.
- Mon: 9am-5pm
- Tue: 9am-5pm
- Wed: 9am-5pm
- Thu: 9am-5pm
- Fri: 9am-6pm
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This is the best US Bank in Alameda. Easy parking, friendly staff, and little to no lines in the bank. -1 star because sometimes the ATM runs out of money on the weekends
I've been here a few times now and the ATM has never worked. Also The parking lot is nice but people who are visiting nearby restaurants take the spaces leaving none for banking customers. Useless.
Christina Gourdet was kind and courteous and retrieved my ATM card that was stuck the ATM machine from the day before. Been banking with US bank for years because of people like Christina!
This bank has worked its way up to a 5 stars for me. I had a couple of challenging requests lately and they really worked with me. Both times it really saved me a great deal of time and stress....