After years of doing only on line and kiosk business I was ready to change banks. I've been w/BOA for almost 30 yrs and all is well as long as everything is OK. Heaven forbid you should need to go...
- Mon: 9am-5pm
- Tue: 9am-5pm
- Wed: 9am-5pm
- Thu: 9am-5pm
- Fri: 9am-6pm
- Sat: 10am-2pm
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I made an appointment with Bernadette Godwin to open a regular checking account, since all I had was a savings and a recently closed Campus Edge checking account. Everything was swell until she...
2 tellers, 20 people in line on a rainy Monday. Does that say it all? Mebbe not, there were 4 other employees doing NOTHING at desks. STAY AWAY!!
At 1 in the afternoon only 2 tellers working, and a line of 10 people. Bad customer service.
Anna was helpful and patient with my transaction. She really went above and beyond the service to even contact me because of my poor arithmetic! KUDOS to Anna! My transaction was some huge and...