Still basic banking. Customer service was able to waive check printing fees and didn't understand why the branch couldn't do it. I went in today because I noticed the money and checks were...
- Mon: 9am-6pm
- Tue: 9am-6pm
- Wed: 9am-6pm
- Thu: 9am-6pm
- Fri: 9am-6pm
- Sat: 9am-4pm
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Sam is the best for customer service. ATM lobby is nice, clean. BUT they only accept 40 bills at a time. Takes forever.
We had the worst service ever. Regret not getting our bankers name but she sat behind a desk and wasn't a teller. We repeatedly told her our issue, and she repeatedly acted as if she didn't know...
Chase will not honor Government Checks/IRS checks without an expiration date. The State of California says the check is valid but Chase says no! Their bank policy apparently supersedes what the...
I come in here every time and I end up having to wait for 20 minutes to speak with a banker. They only have two bankers available on most days. This place is incredibly understaffed. I came in to...