Best customer service. I went there to have my suitcase repaired as the zipper broke and right away I was greeted with a smile on the workers face. He was super helpful and even gave me sparkling...
- Mon: 10am-7pm
- Tue: 10am-7pm
- Wed: 10am-7pm
- Thu: 10am-7pm
- Fri: 10am-7pm
- Sat: 10am-7pm
- Sun: 12pm-6pm
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Now this is what I call ultimate customer CARE!!! I use the word CARE because Devon the assistant manager at this store cared enough to do the right thing. A rare quality to find these days....
I am extremely disappointed with my purchase with RIMOWA, I have bought the new Topas RIMOWA line with the new electronic tag system priced @ 1200 USD The fitst trip one wheels comes half off, I...
I had a lot going on and had completely forgotten to re-post. But here I am now to let you all know that they have a FANTASTIC Service Recovery at this Rimowa. Based on my initial horrible...
Took my luggage to get it fix at old location..! They usually take a week or two to get it fix..! Only took less the 10 min at new location. Outstanding job.