J.D. Power and Associates, a part of The McGraw-Hill Companies, is a global marketing information company that independent surveys on customer satisfaction, product quality and buyer behavior. The company offers a range of proprietary tracking and media studies, as well as forecasting and training services. Established in 1968, J.D. Power and Associates also provides business operations analysis and customer satisfaction consultation solutions. It serves the automotive, telecommunications, hospitality, health care, construction, financial and consumer electronics industries. J.D. Power and Associates serves clients in the United States, India, Japan, Taiwan, China, Philippines, Indonesia, Singapore, Thailand, Malaysia, South Africa, Canada, Mexico, Australia, New Zealand, Germany, France and the United Kingdom.