Founded in 1984, Dell is one of the leading Fortune 500 companies that provides a range of computer systems throughout the world. The company s products include laser printers and notebook and desktop computers. It offers a variety of information technology management services. Dell provides computer systems customization options. The company also offers 24-hour support services. It serves various businesses, governments and individuals in Asia-Pacific and Japan. Dell has operations in Australia, Brunei, China, Hong Kong, India, Japan, Korea, Macau, Malaysia, New Zealand, Singapore, Taiwan and Thailand. The company has achieved ISO 9001:2000 certification. It works in collaboration with the National Federation of Independent Business.