It's been over a month and my e-mails and calls have not been answered by Il Circulo. Because of this, I contacted Groupon asking for a refund. I received the following letter (FYI to Groupon...
Il Circulo Laundry and Dry Cleaning Delivery Service
Los Gatos CA 95032
Here are two reasons, why I would not recommend Il Circulo to anybody: 1) Awful service 2) Very bad attitude towards their customers.
Made a terrible mistake buying their groupon. They have a convoluted system of accepting the laundry and their service is very very pathetic.