Kaiser is horrible, of course the pharmacy is a total nightmare. You have to wait in a line to check in to tell them what perscriptions you need so then you can have the pleasure to wait until...
- Mon: 8am-8pm
- Tue: 8am-8pm
- Wed: 8am-8pm
- Thu: 8am-8pm
- Fri: 8am-8pm
- Sat: 9am-6pm
- Sun: 9am-6pm
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Over 2 hours wasted from work and drive time to hear them say They never received my prescription. Sounds like bs to me.
There is always room for improvement, so four stars here. I never have a problem with customer service, knowledge, wait time promises, etc. I do typically try to use the mail order however...
For as long as the line gets the wait time in line is short. Kudos to the staff who teaches customer service and quality control. Never an issue going here
I'd give a lower rating, but that's as low as I can give. So I come here for a covered medication monthly, and monthly Kaiser gives me the runaround on whether they will pay for it or not. After 4...