HORRIBLE is the only word I can think of, in reference to USA towing. First they made me wait 3.5 hours, after they told me they would be there in a half an hour. No one answered the phone when I tried checking on tow truck status in the 3.5 hours I waited. How can you operate a tow company and NEVER answer the phone. Maybe they knew my # and didn't answer intentionally. When the truck finally arrived they damaged my car, while pulling it up onto the truck. To top it ALL off the price more than doubled from what I was told the rate would be in when I requested the truck. They ripped the bottom of my front bumper, when I tried reaching them for their ins. (when they finally answered the phone) info they denied responsibility. So I had to pay a deductible, which will be returned after my insurance found them to be negligent . SAVE YOURSELF, AVOID A HORRIBLE EXPERIENCE & CALL ANOTHER TOW COMPANY..!!!!!!!!