ProCompass Management Services is an independent operations development and management consulting firm. The firm provides performance management processes that include performance improvement and assessments. It also offers operations improvement processes, such as cycle time reduction, project management, organization assessment tool and customer service, among others. The company utilizes development processes provided by Resource Associates Corporation (RAC). Its leadership development strategy includes people development, personal leadership and strategy deployment. ProCompass Management Services is located in Scotts Valley, Calif.