I needed help to access my account online. Spectrum's phone rep was no help. The first time I showed up to the Wilmington office there were half a dozen people waiting to be helped, so I gave up...
- Mon: 9am-6pm
- Tue: 9am-6pm
- Wed: 9am-6pm
- Thu: 9am-6pm
- Fri: 9am-6pm
- Sat: 9am-5pm
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I am not a fan and will not due with this company I see inter net for 44.99 but when I cal to find out they say it will add $$$ for WiFi Thanks but no thanks
The line was long, 40 min. I have had to return my modem and cannot understand why it could not be shipped instead of coming in person and waiting in line. Return was quick but no credits could be...
I'm in line to turn in equipment at this spectrum store. Multiple people here and of course only 1 person working the desk. This office has a history of poor and very slow customer service.
It's bad enough that my internet goes down once every couple of weeks for hours on end but when I call to get an estimated time as to when I'll be online again Spectrums wonderful customer service...