Citibank

Thank you so much for understanding the issues with people not able to pay during the Covid-19 pandemic and not effecting my account or credit bureaus like some other banks did! Your a global...

The tellers here have zero information on how to help with your credit card and aren't properly trained. Very unhelpful and unprofessional.

Terrible bank. Worst branch and associates. Nicole in this branch was ineffective person. The things that she said did not match with other branch and the call center. This is the third time...

I opened an account at Citibank for the Costco Visa. The customer service for Citibank is awful. I tried to make a charge for my storage unit and the charge was rejected by there fraud...

They do not care about the customers. Profit making is important but so is the customers service. Very large offices, hardly any staff, long waiting period, pass on the buck, the list goes on....