I've been a happy customer of Matson Alarm for over 10 years and very little need to contact them. So I was surprised to hear they are under new ownership as of last month and I see some changes...
Matson Alarm
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WORD OF CAUTION! If you have been a long time Matson Alarm customer I would suggest you test your system, connectivity and contract. We had a recent break-in at our business which was...
If I could give zero stars, I would. This company is the definition of unprofessional. I received a bill two weeks before they sent me to collections -- with no warning, no courtesy call,...
Lack of password Could not get password reset. Tried 4x. Got no help. Gave a 1 star . Today got help and education. The reset info was going to the spam file. All request responses were there...
Used to be the best in the Valley. We own a business, they have taken care of our alarm for 10 years. The Matson Family sold to a nation wide company. What the hell is going on???? Bills are...
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