3 stars is about right for Spark by Hilton Modesto. Check in was easy and fast. Check out was easy just drop off room keys in box at lobby. The room was really stuffy and warm when first...
Spark by Hilton Modesto
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@ Hilton Honors. https://www.hilton.com/en/corporate/contact-us/ Reserved a room for a 3:00PM check in, room was not ready. Was given another room. Walk down the dirty stained carpet hallway....
Terrible hotel. Manager Andrea charged me $137 for make up on a pillow and on towels from washing my face. Towels are white and given to guest to cleanse. Guest should not be penalized for facial...
Horrible management. Bed bugs in the room and rotten food for breakfast. Staff was great but the manager was very rude and lied about everything that we talked about.
I am editing my review because one of the charges has been removed and the Hilton team has been great about trying to find a resoultion.
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