I wanted to give Destiny and manager Louie a shoutout for their great service yesterday. I was having problems activating my new phone as a new customer, and the Verizon phone CSR suggested...
Verizon
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Was in there yesterday getting a new phone for my wife. Explicitly told the sales rep that i didn't want or need insurance and yet they add it anyway. Very unethical, I've been with Verizon for...
I've been a Verizon customer for 20 years now and just had the worst customer experience. I've been having trouble with my online account and when I called customer service, they kept giving me...
The manager Vanessa is incredibly rude and essentially refused to help me or show me why she couldn't offer me the same service that was offered less than 12 hours early the previous day. Called...
Carla!!! Just wanted to say THANK YOU She was beyond amazing and she made the process from T-Mobile to Verizon so easy! She was transparent and was honest, showed us everything. And she made sure...
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