Sears Hometown Store

I always try to shop local, so I talked my sister into buying a dishwasher for my parents here instead of in the city where she lives. We purchased the dishwasher and I did not have my Sears card...

I Needed a frig the one I wanted had a service contract on it and they wouldn't take it off so I paid for something I didn't need about 3 mouths in I had trouble with it they said someone would be...

These people are incompetent. Ordered a refrigerator, range and dishwasher. Delivery was scheduled for a Friday. They called Friday morning to say they would deliver that day. I unhooked the...

Customer service is terrible. I went in to purchase a washer and dryer and I wanted to use the special deferred interest option and the clerk told me I didn't qualify because I wasn't buying a...

Too many rules, policies, and red tape. Don't forget your receipt to pick up your stuff. Virtually no appliance inventory. Most of staff is concerned about enforcing company policies. Not...