Store is understaffed; wait times are long, and the reservation system is basically worthless because they're constantly booked. Spectrum's robo-operator is pretty dumb: I wanted to exchange my...
Spectrum
(22)
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PRO-TIP: There is a kiosk to register for the queue at the front of the store. GO TO THEIR WEBSITE ON YOUR PHONE AND REGISTER ONLINE SO YOU KNOW HOW LONG OF A WAIT THERE IS. Totally...
Horrible customer service and long waits 20 ppl lined up 1 customer rep in the store helping ppl. Waited 2hours I was number 14. Even the dmv is faster and more prepared to handle ppl
This office is only interested in selling cell phones. I tried to cancel my Mom's account and turn in her equipment. The music was so loud I couldn't hear the guy who came up, then he told me to...
Very poor customer service, there was a very long wait which could be improved, but the bigger problem was the employee that finally helped us. He just came back from break and was rude and not...
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