Store is understaffed; wait times are long, and the reservation system is basically worthless because they're constantly booked. Spectrum's robo-operator is pretty dumb: I wanted to exchange my...
Spectrum
(24)
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Reviews
(24)
PRO-TIP: There is a kiosk to register for the queue at the front of the store. GO TO THEIR WEBSITE ON YOUR PHONE AND REGISTER ONLINE SO YOU KNOW HOW LONG OF A WAIT THERE IS. Totally...
If I could choose 0 I would! We have been with Spectrum for 15 years. Only because they were the only game in town. We now have a fiber optic company installing on our block. We have had...
Why even have a virtual line if the employees just allow people to come up to the register at will? Why is there only 2 employees when there's a line out the door? Nobody should have to wait an...
Horrible customer service and long waits 20 ppl lined up 1 customer rep in the store helping ppl. Waited 2hours I was number 14. Even the dmv is faster and more prepared to handle ppl
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