A nonprofit I work with uses Vivint. We've had very mixed experiences, making it difficult to know how to rate Vivint. The person who installed our system was great. He was friendly and thorough....
Vivint
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Specialties
Vivint is a leading home security company in North America. We bring peace of mind to over 1.5 million customers by providing simple, smart security systems.Dedicated to redefining the home experience with intelligent products and services, we serve more than 1.5 million customers throughout the U.S. and Canada.Helping families live intelligently means we're always working to bring our customers the latest technology. We also work with a select number of partners whose hardware and software integrates with our own. You'll find that a Vivint system plays nicely with products from recognized brands such as Google, Amazon, and Nest. Our products and services include: Home Security Systems, Complete Home Automation Systems, Wireless Security Cameras, Smart Security Devices such as Smart Locks & Garage Door Openers, Automated Lighting Control & Smart Thermostats, Doorbell Video Cameras, Burglary Sensor Detection, 24/7 Alarm Monitoring, and more!
Reviews
The door-to-door salespeople ignore the "no soliciting" sign, and they're also not taking no for an answer when you tell them you're not interested.
Customer service is a joke. I wanted to cancel my service and was transferred four times to different departments. Was on the phone for 45 minutes and all they could do was repeat different...
I usually only leave positive reviews but I feel so out of luck with Vivint. I can't get any support. My alarm goes off in the middle of the night and scares me to death. I'm pregnant with twins...
When I initially started with this company for my home security, they were top notch and customer oriented, especially when I called to voice a concern. Throughout the years, their customer...
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