Kathy H.
11/16/2020
I have so much trouble trying to get a call into the Florida 407 number. Have a current reservation. 3 nights but staying 2. Need refund. No ideal how to request one
Hotel Beds USA
$$
Open
(32)
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900 Biscayne Blvd
Miami, FL 33132
Hotelbeds USA offers expert assistance for travelers needing support with booking changes, cancellations, and refunds, ensuring a seamless experience with specialized services in both English and Spanish.
With 24/7 live agents and direct escalation channels, they tackle issues like urgent confirmations and refund disputes, providing peace of mind and swift solutions for travelers and agencies alike.
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Reviews
1.0(32)
Joy B.
9/29/2025
Hotelbeds.com is a scam! They double charged us for our hotel room and refuse any refund. There is no telephone number where they will answer your call. I tried to cancel before our stay, and...
Helene R.
5/27/2025
They are a total scam! Charged a $100 plus "tax recovery fee" on a $250 hotel. Refused to refund this: Agent lied to customer and said he was the hotel's reservation desk. They are fraudulent -...
Teresa T.
8/1/2025
I got a room in NYC for August 21st to 22nd, I thought I was calling the Hotel phone (Doubletree 5th Ave) but instead it was a third party and the guy could barely speak English, I asked if he was...
Susan S.
7/7/2025
I wasn't told that I was using this company--I had thought I had called to the Omni Hotel Providence, RI and since they didn't have accessible rooms, they made a reservation at a Hamption Inn....
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