Extremely poor customer service. They really need to have a manager present until their staff is up to par. Stood in line for over ten minutes while I watched the cashier roll her eyes at...
- Mon: 10am-10pm
- Tue: 10am-10pm
- Wed: 10am-10pm
- Thu: 10am-10pm
- Fri: 10am-10pm
- Sat: 10am-10pm
- Sun: 10am-10pm
See a problem? Let us know!
Customer service is terrible. As I order my food the girl at the register (she wore a white and blue rain jacket) she seemed so annoyed as I was talking and she had an attitude as I asked for my...
Wow, 2:30 pm, 2 customers in line, 5 in dining room, and it was a disaster. My order came out cold (fries and burger), and asked for a replacement. Second order came out with cold fries and wrong...
The most unbelievable ignorant employees I've ever came across. Will never step in this restaurant AGAIN!
...so, I dont like Shake Shack. Yeah, I said it. I DONT LIKE SHAKE SHACK....but Smash Burger kinda reminded me of Shake Shack, so go figure. They're both expensive. They both make you order a la...