Greyhound Bus Lines

It's been many years since I took a Greyhound bus to explore the country. Greyhound still serves a good purpose to many travelers. I had to pick up acquaintance from the Atlanta location, and it...

Your Customer Service SUCKS!!!! THERE IS NO CUSTOMER SVC at Greyhound!!!! Called Disability line, talked to Mary I.D 36062 told her it was an emergency. My nephew which is bipolar,...

Bus overheated we was stuck outside of Atlanta had to wait on another bus for hours this bus was very old and some seats were broken it was a mess. We should have got a refund. They didn't issue...

I would recommend more training for staff. Phone lines cut off in the middle of updating ticket. Cancellations at the last minute. Disgruntled drivers. Holidays are the worst so being prepared...

In order to be in service to the customer you have to understand the importance of customer satisfaction. I had an emergency change of plans last minute and the full value of the ticket was...