I had a tech man come to get the new upgrade and it was not done correctly. Then I went thru 3 phone calls from the Philippines to no avail. I finally called for another tech appt. I struck gold...
Hawaiian Telcom
(44)
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Hawaiian Telcom is a leading provider of telecommunications services in Honolulu, HI, offering a range of options including TV packages, internet services, and home phone plans. With a focus on customer support and technical assistance, Hawaiian Telcom strives to provide reliable connectivity solutions for residential customers.
Customers can visit Hawaiian Telcom's service centers in Downtown and Kapolei for sales and support, or contact their headquarters for billing inquiries and general assistance. Committed to privacy and service excellence, Hawaiian Telcom aims to meet the communication needs of the local community with innovative technology and reliable connectivity.
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Reviews
Hawaiian Telcom can't fix fiber issues. going on 1 month no service. each crew blames the other crew on installation/fixes calling the help desk? they are located in the Philippines. asking for a...
I have been monitoring customer feedback good and bad since we are considering switching from Spectrum. 2 friends, one in Hawaii Kai the other in Kaneohe have switched back to Spectrum after all...
We were having issues with one of the cable boxes in our home. We tried trouble shooting the issue but nothing helped. We called and tlan employee told us that we needed to take our box to a...
These guys are horrible. They do not answer the phones yet when you leave a service request on their website they do not respond to that as well
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