Ricky was courteous, efficient and knowledgable in installing my phone service. Rasheed in 'customer support' was patient and helpful with both internet and phone service.
- Mon: 7am-12am
- Tue: 7am-12am
- Wed: 7am-12am
- Thu: 7am-12am
- Fri: 7am-12am
- Sat: 7am-12am
- Sun: 7am-12am
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Just another day without internet. Called support several times. My call is dropped before I even speak to a live representative. This is the norm when I experience outages or other...
Their TV service is far more reliable than their internet service. However, even that has problems. The TV was working fine but on Friday, technicians came to check each unit in the building for a...
Ryan was honestly so amazing. He was very professional and had great customer service skills. He is an asset to your company. It was a great experience working with him.
In a nutshell: efficient high-speed internet, but day-to-day customer service could still use some work. After writing my first Yelp review, HiPoint reached out in an effort to fix the situation....