Driver struck my basketball net with his truck. No apology from the driver. Called the company and was told a manager would call me back. Waited over a week and got no call. I called back and was put through to the owner. She told me they would not fix the damage unless I had video proof, even though my neighbor and I watched it happen and the driver admitted to hitting it. Choose any other company out there!!! That's terrible customer service and attitude!!
Lake Disposal Services.
31006 N Il Route 83
Grayslake IL 60030
Grayslake IL 60030
Opening HoursMon - Fri 8:00 am - 5:00 pm, Sat - Sun Closed
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Our family is adamant about recycling. we rinse items, remove labels and caps so we're really disappointed when the container we've collected recycleables in all week are emptied in with regular trash by the truck driver.Even tho we've complained TWICE, Why bother offering customers a Recycle bin? it's still happening so I called GROOT. what a pleasant surprise, they're 25% cheaper PLUS I get a senior discount...:)
Comcast has better customer service than this place - COMCAST!! lol Hahahahahaha omg Very small minded and disrespectful - as if I called a bill collector and I wasn't the customer... Good luck to you - I wonder how many of my friends and neighbors I can get to drop you. I'm taking bets...
Excellent service and the BEST pricing I could find. A lot of other companies I have used have a lower initial price but end up charging more with endless fees. Lakes disposal gave me a straight up price, they collect on time and have a friendly staff! I would highly recommend them!
Absolutely no stars for these people. They have the worst customer service. I honestly don't know how people can even be this bad. In one instance they even told me they are going to empty my garbage can all over my yard, and that was even the owner talking!
The worst customer service I’ve ever experienced! Talking over customer, and being disrespectful. Apparently they have thousands of customers and don’t need me!!! Wrong! A woman identifying herself as an owner said: “ if you don’t like us go somewhere else”. An owner with an attitude, disrespecting the customer. This is a first. I’ve seen this company putting recycling with trash, offsetting their recycling expenses. Rude, unprofessional, disrespectful bunch of inexperienced people that have no idea about how to retain a customer. And the ones that do keep, give them only 3 stars. They don’t even deserve that. This business is going down. I’m calling Waste Management. Shame.