The manager, Manny, is an absolute angel! I was having a rough day, and he surprised me with a complimentary upgrade that truly lifted my spirits. His generosity and genuine care completely turned...
Freehand Chicago
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Usually I have amazoing stays here but this one 23-24 November was subpar for sure. Mostly due to lack of delivery of food supplies to the location and subsequent lack of communication by staff....
We stayed here for 3 nights during our visit to Chicago and this place did not disappoint. You get exactly what you paid for plus some good vibes. This was in the heart of all the hubbub so many...
Echoing all the other reviews to say the hotel is quite worn out. Lots of stains, rips and marks on curtains, sheets (yes!) and even on desks. The entire place doesn't feel very clean. The...
Terrible hostess at bar, have patience. Bed sheets have purple makeup on them. Asked for ice they said someone would bring to room and never received.
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