Interactive Intelligence Inc
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Interactive Intelligence Inc, based in Chicago, IL, specializes in providing comprehensive contact center solutions through its Genesys Cloud platform, which integrates AI and automation to enhance customer and employee experiences. The company focuses on delivering personalized, scalable services across various industries, including banking, healthcare, retail, insurance, and government.
With a commitment to continuous innovation, Genesys Cloud offers a unified architecture that simplifies administration and reduces technical debt, enabling organizations to adapt swiftly to evolving market demands. Their platform is designed for global reach and local presence, ensuring secure operations and a superior user experience while maintaining a lower total cost of ownership.
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