Rude front desk lady. Made tons of errors getting us registered. Had no sense of urgency whatsoever. I even asked "Is this the right spot for urgent care" Once called back daughters were swabbed...
NorthPointe Wellness
(8)
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I was billed a $350 ER visit when it used to be $35 walk-in clinic for just a swab for flu/RSV/Covid. THIS IS NOT AN ER and we were not informed that their billing practices changed like this....
The worst behavior ever! Let's start with the receptionist she was super sweet but didn't know what she was doing HOWEVER when you call the person that picks up is nasty rude and has no patience....
The other reviews weren't wrong (2/5). Receptionist has personality of the goblins from Harry Potter: rude, abrupt, generally uncaring. Took 30 minutes to be acknowledged past writing my name on a...
THE FRONT DESK LADY IS AWFUL. I sat there for AN HOUR, telling her my insurance information. I was there for my daughter who had thrush. My insurance doesn't give us cards so I had to show her...
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