Chelsea J.
11/20/2015
I have been to this verizon multiple times in the past and its always a stressful situation. This time was not the case!! Excellent customer service this time. I was helped by multiple friendly...
Verizon
$$$
Closed
(15)
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2387 Sycamore Rd
DeKalb, IL 60115
Visit our store at Dekalb for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
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Reviews
2.015 reviews
Morgan D.
10/27/2025
Im gonna tell you right now, don't even consider going to this location, save yourself the nightmare and drive to another Verizon location. None of the store employees knew what they were talking...
Grant C.
11/8/2025
Almost never leave NEGATIVE reviews. Sales rep was deceptive. Customer service does not exist. You will not get USA based support. GET IN WRITING what the sales rep promises. WILL NEVER EVER...
Scott E.
6/8/2025
Verizon is no longer a good company to have your service through. They say one thing and do another. They no longer have a soul. For the last two times now they have screwed up the up grades and...
Kim N.
9/26/2024
We went into this store and were helped by the rudest individual ! We wanted to upgrade a line to the new iPhone, he looked at our account, said that she could not do it without paying for the...
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