Melissa F.
10/23/2025
Service rep Alice and manager Edwin are absolutely the BEST. They just helped me solve a very difficult issue with my phone. They were smart, patient, accommodating, kind. I will NEVER go anywhere...
Verizon
$$
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(96)
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235 Skokie Blvd
Northbrook, IL 60062
Visit our store at Northbrook for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
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Reviews
2.096 reviews
Emily G.
11/30/2024
I urge corporate to do a full investigation on this retail location. It is very poorly run. I was scheduled to pickup my brand new iPhone today and was told I would be notified in the app when it...
Lawrence S.
10/15/2025
These guys are awful to deal with. Misinformation. Lack of empathy. Unscrupulous. Don't problem solve.
Bonnie M.
10/10/2025
I returned a device through UPS to Verizon because it was not working. I tried returning it to the store where I was rudely told that they don't take back products.The Verizon email stated to...
Lori Z.
5/9/2025
Walked into store - no other customers were in there. There were 5 people working there. Alice tried to help us with replacing an IPhone on our business account. She seemed very confused & she...
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