New Castle IN 47362
6 Reviews

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Had a problem with the boiler in my home. Jeff N. was on time and did a thorough diagnostic on my system. He was knowledgeable, explained things to me and gave me an on the spot estimate of the repairs. The parts were ordered and the next day he arrived to do the work, once again on time. The work was completed (under the estimated time and cost I might add) and my heating system is back up and running.
My AC unit quit working on a very hot day. MRS was here in no time and fixed it quickly. Jeff Nation was my Service Pro. Jeff has always been polite, friendly and always goes the extra mile for his customers. He does a wonderful job of explaining what he's doing and why. I will always call MRS for my heating and cooling needs!
Service Tech Mark R top notch individual. Was ahead of schedule and arrived early. Got to work right away and explained every step to me! Very up front in saying what is working correctly and what will be a problem in the future. I have no problem telling anyone to request his service.
Excellence in service through several years. Very thorough, personable, and persevering in troubleshooting of any issue(s), especially in critical/crisis situations. Their cadre of experienced service agents and expert staff are to be well commended for their teamwork. Various tiers of service provided, including their platinum level which has been more than adequate and worth the extra peace of mind, particularly whenever a major incident may need to be addressed immediately. Highly recommended by a much appreciative and well satisfied customer. A special shout out of thanks to Jeff today for continued outstanding service provided. Kudos to MRS and company!
MRS Heating and Cooling was founded in 1993 by two brothers. We are still family owned and operated over 20 years later. We specialize in home comfort. This means heating and cooling of a home but also the indoor air quality. All of our workers go through an extensive background screening before coming to work for us. They are also randomly drug tested. Our people are the best in the business offering the highest level of professionalism and technical proficiency. We offer 24 hr. service and fully stocked trucks. We also service commercial and industrial HVAC needs. Please don't hesitate to contact us with whatever your need is.