Had a problem with the boiler in my home. Jeff N. was on time and did a thorough diagnostic on my system. He was knowledgeable, explained things to me and gave me an on the spot estimate of the repairs. The parts were ordered and the next day he arrived to do the work, once again on time. The work was completed (under the estimated time and cost I might add) and my heating system is back up and running.
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Mark was personable, knowledgeable and patient. I now have confidence in the recommendations of what needs to be done and also have confidence that that the service will be done in a professional manner.
My AC unit quit working on a very hot day. MRS was here in no time and fixed it quickly. Jeff Nation was my Service Pro. Jeff has always been polite, friendly and always goes the extra mile for his customers. He does a wonderful job of explaining what he's doing and why. I will always call MRS for my heating and cooling needs!
Service Tech Mark R top notch individual. Was ahead of schedule and arrived early. Got to work right away and explained every step to me! Very up front in saying what is working correctly and what will be a problem in the future. I have no problem telling anyone to request his service.
I highly recommend MRS for all of your heating and cooling needs. My family has used MRS for the last 22 years. I also worked for a company that has used MRS for the last 23 years.
Excellence in service through several years. Very thorough, personable, and persevering in troubleshooting of any issue(s), especially in critical/crisis situations. Their cadre of experienced service agents and expert staff are to be well commended for their teamwork. Various tiers of service provided, including their platinum level which has been more than adequate and worth the extra peace of mind, particularly whenever a major incident may need to be addressed immediately. Highly recommended by a much appreciative and well satisfied customer. A special shout out of thanks to Jeff today for continued outstanding service provided. Kudos to MRS and company!